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CompareX – Terms of Service and Privacy Policy

Last updated and effective date: May 10th, 2025

PLEASE READ THESE TERMS OF SERVICE ("AGREEMENT" OR "TERMS") CAREFULLY BEFORE USING THE SERVICES OFFERED BY COMPAREX. THIS AGREEMENT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE COMPAREX WEBSITE, APPLICATIONS, AND ALL RELATED SERVICES (COLLECTIVELY, THE "SERVICE"). BY USING THE SERVICES IN ANY MANNER, YOU AGREE TO BE BOUND BY THESE TERMS.

1. Definitions

"CompareX" refers to the legal entity operating the platform, including its officers, employees, contractors, and affiliates. "You" and "User" refers to the individual or entity accessing or using the Service. "Site" refers to compare-x.ai and all related content, features, functionality, and domains.

2. Acceptance of Terms

Your use of the Service is subject to this Agreement and all applicable laws and regulations. By accessing, browsing, or otherwise using the Service, you agree to be bound by these Terms. If you do not accept the Terms in full, you may not access or use the Service.

3. Description of Services

CompareX provides an AI-powered software-as-a-service (SaaS) tool designed to assist users in reviewing and comparing contract documents. The tool helps:

  • Identify deviations from standard or previously agreed contract terms.
  • Highlight missing clauses or added risks.
  • Improve review accuracy and reduce time spent on document comparison.

CompareX does not:

  • Provide legal advice.
  • Modify, draft, or validate the legality of documents.
  • Replace qualified legal professionals.

All outputs are generated by automated processes and must be reviewed by legal counsel before acting on them.

4. User Eligibility

To access and use the Service, you must:

  • Be at least 18 years of age or the legal age of majority in your jurisdiction.
  • Have the authority to bind the entity you represent.
  • Use the Service only for lawful, authorized purposes.

5. Account Registration and Access

You may be required to create an account. You agree to:

  • Provide accurate, complete, and updated registration information.
  • Maintain the confidentiality of your account credentials.
  • Notify us immediately of any unauthorized use of your account.

Each user must have their own account; account sharing is prohibited.

6. Licensing Terms

Subject to these Terms, CompareX grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service.

You may:

  • Upload documents you have rights to.
  • Use comparison results internally for your business.

You may not:

  • Reproduce, modify, distribute, or reverse engineer any part of CompareX.
  • Sell or lease access to the Service.
  • Use the Service for unlawful or harmful purposes.

All intellectual property related to CompareX, including the AI models, designs, logos, and software, remains the exclusive property of CompareX.

7. Prohibited Conduct

You agree not to:

  • Upload documents you do not have the right to share.
  • Use the Service to process illegal or harmful content.
  • Attempt to access, extract, or copy source code.
  • Circumvent security, rate limits, or access controls.
  • Interfere with the functioning of the Service.
  • Use the Service to commit fraud, impersonation, or unauthorized data access.

CompareX reserves the right to monitor use and suspend or terminate accounts that violate these rules.

8. Privacy Policy

Data We Collect

  • Account information (e.g., name, email, company)
  • Uploaded documents (processed securely for comparison only)
  • Usage logs, IP addresses, device and browser metadata
  • Cookies and tracking data for analytics and UX optimization

Use of Data

  • Provide and improve the Service
  • Ensure security and fraud prevention
  • Communicate with users and respond to support requests
  • Comply with legal obligations

We do not:

  • Sell your data
  • Use documents to train models

Data Rights

  • Access, correct, or delete your data
  • Object to processing or restrict certain use
  • Withdraw consent

Requests can be made via: support@compare-x.ai

Jurisdiction-Specific Disclosures

EEA/UK/Swiss Users: We process your data under GDPR lawful bases. Data may be transferred outside your jurisdiction subject to Standard Contractual Clauses.

California Residents: You have rights under CCPA, including the right to know, delete, and opt out. We do not sell personal data.

9. Confidentiality

All uploaded documents and resulting comparisons are treated as confidential and are not used for any purpose other than delivering the Service. You retain ownership of your documents.

10. Data Security & Retention

We employ industry-standard encryption and access controls. Uploaded documents are deleted automatically after [Insert Duration] unless otherwise agreed.

We retain account-related data for as long as required to:

  • Provide the Service
  • Meet legal and contractual obligations
  • Resolve disputes or enforce agreements

You may request a copy of our current list of third-party subprocessors by emailing support@compare-x.ai.

11. Automated Decision-Making Disclaimer

The outputs produced by CompareX are generated via artificial intelligence and automated analysis. No human legal review is conducted unless explicitly stated. Users must validate the accuracy and legal suitability of all outputs before acting on them.

12. Accessibility Statement

CompareX is committed to ensuring accessibility of its platform. If you encounter accessibility issues, contact us at support@compare-x.ai so we can address your concern.

13. Payments and Subscription

CompareX is a paid service. Subscriptions may be monthly or annual and are auto-renewed unless cancelled.

Refund Policy

Due to infrastructure costs (e.g., compute for document processing), no refunds are offered after use begins.

Pricing Changes

We may revise pricing with 30 days’ notice. New pricing applies upon renewal.

14. Cookie Usage

Our Site uses cookies to personalize content and analyze traffic. Where legally required, we obtain consent before placing cookies.

15. DMCA and IP Infringement

If you believe your copyright or IP rights are being infringed via the Service, contact support@compare-x.ai with a formal DMCA-compliant notice. We will investigate and respond promptly.

16. Termination

We may terminate or suspend your account at our discretion for violations of these Terms or applicable law. Upon termination:

  • Access to the Service ends immediately
  • No refunds will be provided
  • Confidentiality, liability, and indemnity provisions survive termination

17. Disclaimers

THE SERVICE IS PROVIDED "AS IS." WE MAKE NO WARRANTIES OR GUARANTEES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

  • THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE
  • THE OUTPUT WILL BE LEGALLY ACCURATE OR COMPLETE
  • ALL ISSUES IN YOUR DOCUMENTS WILL BE IDENTIFIED

18. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, COMPAREX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS OR DATA.

OUR TOTAL LIABILITY SHALL NOT EXCEED €500 OR THE AMOUNT PAID IN THE LAST 12 MONTHS, WHICHEVER IS LESS.

19. Indemnification

You agree to defend, indemnify, and hold harmless CompareX and its affiliates from any claims, liabilities, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Infringement of third-party rights or laws

20. Arbitration and Dispute Resolution

All disputes shall be resolved via binding arbitration under the rules of [Insert Arbitration Body, e.g., SIAC or AAA]. You waive the right to participate in class actions or jury trials. Arbitration shall take place in [Insert Jurisdiction].

Before initiating arbitration, parties agree to attempt resolution through good-faith negotiation.

21. Governing Law

These Terms are governed by the laws of Austria, without regard to conflict of law principles. Any legal action or proceeding arising under or related to these Terms shall be brought exclusively in the courts of Vienna, Austria, and you consent to the personal jurisdiction and venue of those courts.

22. Changes to These Terms

We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the revised Terms. Material changes will be communicated via email or in-app notification.

23. Contact Information

For questions: support@compare-x.ai

24. Impressum (For EU Compliance)

CompareX

Email: support@compare-x.ai